Please see below the Job Vacancies here at Minchinhampton Golf Club

Front of House Supervisor & Administrator

Minchinhampton Golf Club has over 130 years of history and three outstanding golf courses. It has an excellent reputation not only for its courses, but also for its food, customer service and attention to detail for Members and Visitors.

A key requirement is a friendly and professional interaction with the Members and Visitors to the Club, ensuring the highest standards of customer service are provided in line with the MGC Customer Service Charter on a day-to-day basis and for the many events the Club hosts.

Key Responsibilities

• Comply with all legislation for food safety and health & safety the Club expects, to ensure a 5 star rating.
• Ensure daily and weekly recording of our set procedures, including cellar records, cleaning checklists, wastage logs, transfer sheets etc are completed and accurate.
• Review invoices and bring any price changes to the attention of the Clubhouse Services Manager and Head Chef.
• Ensure that stock is ordered through the New Course or nominated suppliers, ensuring all purchases meet the quality demands whilst maintaining the best costs, ensuring all stock deliveries are checked and verified.
• Assist with weekly stocktakes to ensure accurate re-ordering
• Follow the set procedures reconciling the till at the end of each day, record all monies taken and ensure the safe keeping of any monies left on the premises, tips, safe boxes, etc, when required.
• Be responsible for security of the Clubhouses, including locking up and alarm procedures.
• Ensure all maintenance issues and any risk concerns are brought to the attention of the General Manager in a timely manner
• Ensure all Health & Safety and Fire legislation is adhered to at all times, completing training as necessary.
• Asist with the production of the weekly rotas maintaining the required levels of hours, ensuring the daily hours worked on the staff rota are completed the following day for payroll purposes using the timekeeping facility
• Complete any training as required, both online and in person within the time frames allocated.
• As part of a team with the other Front of House Supervisors and Chefs, liaise with organisers and individuals to plan and run events at both the New and Old Courses, including Golf Days, Member or Visitor functions, covering all aspects including catering.
• Maintain and develop the Calendar of Events, updating details on IG Planner, and ensure events are advertised via the website and posters within the Clubhouses
• Update tills/IG ensuring items, categories, pricing etc. are up to date and accurate.
• Assist Social Working Groups with, or arrange, analysis of post event feedback to identify improvements for future events.
• Communicate with event bookers ahead of visits to ensure that all needs are catered for, numbers are accurate, and that relevant Club Policies are adhered to
• Maintain and develop the ‘events’ sections on Member website to drive booking and event participation
• Ensure that all Front of House Assistants are supervised and given clear direction regarding daily tasks

This job description is not all inclusive and is intended as an outline of the responsibilities and requirements of the role. The role and duties will evolve as the development expands and other duties may be required to meet the on-going needs of the company.

Requirements for the Role

• The ideal candidate will have similar experience within the hospitality industry
• Immaculate personal presentation and excellent interpersonal skills
• Passion for delivering exceptional customer service
• Meticulous eye for detail and exceptional organisation skills
• Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels
• Good computer skills with working knowledge of word, excel, powerpoint and creating PDF’s.
• Able to lead and train the staff with a positive “can do” attitude
• Ability to multitask and work in a busy, fast paced and dynamic environment
• Ability to take initiative and a practical approach to problem solving
• Positive and flexible approach to work (weekend, evening and night-time work will be required)
• Passionate about customer service and the food and drinks industry
• Training will be provided to the successful candidate

Remuneration: £13.50 an hour.

Seasonal Cook

5 month contract

Minchinhampton Golf Club has over 130 years of history and three outstanding golf courses. It has an excellent reputation not only for its courses, but also for its food, customer service and attention to detail for Members and Visitors.

Key Responsibilities:

• To be competent with the preparation, cooking and the presentation of food as directed by the Head Chef
• Ensure the Daily and weekly recording of our set procedures and cleaning
• To attend any necessary training sessions or meetings. Regular training will be required using the Citation Platform to be completed within a reasonable time frame
• To assist in the monthly stock take if required both at the NC and OC and to accompany any independent stock taker on their inspection visits
• Checklists are completed in a timely manner.
• Assist the Head Chef identifying low levels of stock for re-ordering.
• Ensure that all kitchen equipment is used appropriately and maintained to the highest standard
• Deal with the Suppliers and Staff Members in a professional and courteous manner always
• To comply with all legislation and hold current certification covering food hygiene level 2 / Basic Food Safety Awareness. It is expected that a 5 star rating is achieved and maintained.
• To be responsible and communicate to your line manager during service for timing and progress of all dishes
• To ensure that in the preparation and presentation of food, the highest standards are maintained at all times
• To be fully conversant with the menu and to be adaptable with continual changes
• To ensure that the correct and same ingredients are used as specified by your line manager to ensure quality is upheld at all time

General Duties:

• Maintain all Health & Safety documents (kitchen/bar check lists etc) and undertake the Basic Food Hygiene Certification. Operate food and safe practice of products (food preparation and cleaning)
• Ensure kitchen hygiene standards are maintained at all times to the levels required by the manager and in line with food and hygiene standards.
• Liaise with the Head Chef with regards to ordering of food stock and deciding on specials of the day
• The Control of waste is critical within the business, all waste levels must be kept to a minimum, recycle food where safe and appropriate. Monitoring and good recording of information is essential
• Keep up to date logs to track waste and transfers
• Liaise with the Front of House Team and Office Staff (Old) on a day to day (shift to shift) basis
• Ensure that all maintenance or risk issues identified are brought to the attention of the Head Chef as soon as possible. In the absence of the Head Chef, the FOH Manager.
• Keep to a high standard of cleanliness in the department and comply with the Environmental Health Regulations at all times. Incorporating equipment, storerooms, corridors, office, main kitchen, refuse area and any other Catering related areas. These jobs should be completed and signed off on the signing off sheet
• Carry out regular deep cleaning of kitchen equipment, catering areas, and canopies as directed by the Head Chef.
• Ensure the correct disposal of all kitchen rubbish
• Efficient end of day/shift clear down

This job description is not all inclusive and is intended as an outline of the responsibilities and requirements of the role. The role and duties will evolve as the development expands and other duties may be required to meet the on-going needs of the company.

Requirements for the Role:

• The ideal candidate will have similar experience within the catering industry
• Immaculate personal presentation and excellent interpersonal skills
• Passion for delivering exceptional customer service
• Meticulous eye for detail and exceptional organisation skills
• Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels
• Ability to multitask and work in a busy, fast paced and dynamic environment
• Ability to take initiative and a practical approach to problem solving
• Positive and flexible approach to work (weekend, evening and night-time work will be required)
• Passionate about customer service and the food and drinks industry
• Training will be provided to the successful candidate

Remuneration: From £13.00 an hour